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 Why can I recieve email but not send it?
Solution Check the settings in your email software.

Some Internet Service Providers have recently decided to block PORT 25
(MindSpring, EarthLink, MediaOne, AOL, MSN--just to name a few)

Port 25 is used for sending email from your computer to mail servers. Some ISP providers have chosen to do this to cut down on the amount of "SPAM" mail that is sent by their subscribers. You can check with your dial-up provider to see if they are doing this. If so, you can configure your PC to send email through their SMTP server and still receive email from your web site. They can provide the settings for you to send email via their SMTP server without changing your POP server settings. You should still be able to specify your web site email address as the sender (or reply to) email address.

If your provider has not blocked PORT 25 and your settings look correct then contact us at suppport@dbhosts.net and we'll check the settings.


Article Details
Article ID: 9
Created On: March, 19th 2008 05:56 PM

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